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Returns of Non-Conforming Items:
- We do not accept returns of dream items that are not in the same condition as when they were delivered. These items are generously given for free, and we encourage users to enjoy and cherish them.
Alternative Options for Non-Conforming Items:
- If you receive a dream item that is not in the state it was described, or that you change your mind about, or for any other reason, we kindly ask that you consider alternative options. Since these items are meant to fulfill wishes, you can:
- Donate the item back to DreamsGrant: Your generosity will help us continue making dreams come true for others.
- Donate to a Local Charity: Pass on the item to a local charity or organization to benefit those in need.
- Gift to Someone in Need: Share the item with someone you know who may be in need or could benefit from it.
Return Charges:
- All return charges, including shipping costs, are the sole responsibility of the returnee. DreamsGrant does not cover return shipping fees for any reason.
Damaged or Defective Items:
- In the rare event that you receive a dream item that is damaged or defective, please contact our support team immediately. We will work to resolve the issue promptly and provide guidance on the next steps.
Refunds:
- DreamsGrant does not offer monetary refunds for any dream items, shipping fee or for anything else. Items are provided for free. Our primary goal is to fulfill dreams and foster a spirit of giving.
Modification of Return Policy:
- DreamsGrant reserves the right to update or modify the return policy as necessary to ensure a fair and transparent process for all participants.
We appreciate your understanding and cooperation in adhering to our return policy. By participating in DreamsGrant, you acknowledge and accept these terms, which are in line with our mission of granting dreams and promoting generosity.If you have any specific questions or need further clarification regarding the return policy, please feel free to reach out to our support team. Your satisfaction and the success of DreamsGrant are of utmost importance to us.