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Free shipping on all orders over $450
Free Delivery:
- DreamsGrant offers free delivery for select dream items, making your wish fulfillment truly special with no additional shipping cost.
- Eligibility for free delivery may be location-based, available to users in specific areas.
- Please note that delivery times for free delivery items may vary based on location and availability, but rest assured, we’ll work to fulfill your dream.
Paid Delivery:
- Some dream items may come with paid delivery, where users are required to cover a calculated delivery fee based on their location.
- The delivery fee will be clearly calculated and displayed before you confirm your choice, ensuring transparency.
- Delivery times for paid delivery items may vary based on location and other factors, but your dream will soon be on its way.
Self Pick Up:
- For those who opt for self-pickup after winning dream items, detailed coordination instructions will be sent directly to your email.
- Pickup instructions, including location and hours of operation, will be provided to ensure a hassle-free collection experience.
- Self-pickup offers convenience for dream fulfillers who prefer to personally claim their cherished items.
General Delivery Terms:
- After winning your dream item, please allow a minimum of 3 days for it to be prepared and ready for shipping or pickup. We understand your anticipation and will work diligently to make your wish a reality.
- Once your dream item is shipped, a tracking number will be sent to your registered email address. Additionally, if specified, it may be sent to your phone number for added convenience.
- Dream items may be packaged in various forms, including both branded and unbranded packaging.
- While we aim for prompt deliveries, please keep in mind that delivery times may vary based on location and other factors.
- DreamsGrant reserves the right to update or modify delivery terms and policies as needed to enhance your wish fulfillment experience.
Shipping Fees and Taxes:
- Any applicable shipping fees or taxes will be clearly displayed and must be paid before your dream item is shipped.
- Users are responsible for any customs duties or import taxes that may apply to international shipments.
Delivery Address:
- To ensure a seamless delivery experience, please verify that your registered delivery address is accurate and up-to-date.
- DreamsGrant cannot be held responsible for any delivery issues resulting from incorrect or outdated delivery addresses.
Delivery Updates:
- DreamsGrant is committed to keeping you informed throughout the delivery process. You can expect notifications via email and, if specified, phone.
Delivery Complaints:
- If you encounter any issues or have complaints regarding the delivery of your dream item, please don’t hesitate to contact our support team. We are dedicated to assisting you and resolving any concerns promptly.
By participating in DreamsGrant and selecting your preferred delivery method, you agree to adhere to these delivery terms and policies. Your trust is invaluable to us, and we are determined to make your wish fulfillment experience extraordinary.